Can I take in my own food and drink to the festival?
No, you are allowed to drink and eat in the park outside the perimeter of the festival and in the queuing lanes. But once you reach the search lanes you cannot take in any food or drink. There are a large variety of food and drink facilities within the festival.
If you have a medical condition which relates to food or drink please contact our Disabled Access Officer to discuss options on firstname.lastname@example.org
I have an enquiry regarding my tickets, who do I speak to?
You need to contact the ticket agency that you purchased your ticket from, please see the ticketing section of the website for a list of ticket agencies and their websites.
Anything For Blue Badge Holders?
Blue badge holders on the day will be entitled to 50% off entry, providing they purchase a ticket at the ticket office upon entry.
I have lost my ticket, what can I do?
Please email us email@example.com
I would like to work at ISF, who could I contact?
See the Working at ISF page for contact information and job roles available.
Can I come to ISF if I am under 17?
Yes but please come with an adult
Can I smoke at ISF?
The same regulations apply at ISF as the rest of the country, you can smoke in the open air but not inside big tops and tents, look out for the ‘no smoking’ signs.
When can I arrive/leave by?
ISF gates open from 10:00am on Saturday 3rd and 10:00am Sunday 4th July. On both days the event finishes at 23:00.
If I leave ISF can I get back in?
No, there is no re-entry into the festival whatsoever. But we have everything you need inside the site. Please see Site Facilities section above for more information.
What time is last entry to ISF?
Last entry to ISF is 5pm.
Will you be serving Halal foods?
Yes we will be serving halal foods on the day, just ask us!
Can I buy official ISF Merchandise?
Yes, we will be selling a wide range of merchandise at the festival.
Are dogs allowed into the event?
We are pleased to announce your pet is welcome too! Bring the whole family and the dog, please be in charge of your pet as normal, and don't forget the dog poo bags!
Is there anywhere I can arrange to meet up with my friend?
We suggest choosing an easily identifiable point on arrival at the event as a meeting point for friends.